Delivery & Returns
What are the UK delivery options and costs?
All our UK orders are sent out via Whistl. Unfortunately, we are unable to ship to the Channel Islands, Republic of Ireland and Isle of Man at this time.
UK Standard Delivery is £3.95 or free on orders over £30.
- Shipping takes approximately 2-4 working days from the time the goods leave our warehouse.
- Tracking information will be made available to you directly from the courier so that you can follow the progress of your delivery.
- This option does not guarantee delivery on a specific date.
- Goods will be left in a safe location if you are not available to receive the delivery.
What are the International delivery options and costs?
Unfortunately at this time, we do not offer International shipping.
Can I return an item after purchase?
We hope you will be happy with every OSMO product.
Should you have a returns request please contact us via email: help@osmohair.co.uk
My order hasn’t arrived yet?
We aim to deliver UK standard orders within 2–4 working days. Please note these times are estimates. If your order hasn’t arrived, please allow up to 7 working days before contacting us, as delays can occasionally occur with couriers.